# BOOKINGBFF.COM

## TERMS & CONDITIONS

**Effective Date: September 3, 2026**

Welcome to **BookingBFF.com** (“BookingBFF,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of BookingBFF.com and any travel-related services, reservations, bookings, products, or services made available through our website.

By accessing BookingBFF.com, submitting a booking request, making a reservation, submitting payment, or otherwise using our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

If you do not agree to these Terms, please do not use BookingBFF.com or purchase travel services through the website.

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## 1. ABOUT BOOKINGBFF

BookingBFF is a travel booking and travel service platform that may assist customers with researching, arranging, reserving, and purchasing travel-related services.

Travel services available through BookingBFF may include, but are not limited to:

* Hotels and accommodations
* Vacation packages
* Flights and air transportation
* Cruises
* Rental vehicles
* Tours and excursions
* Activities and attractions
* Transportation services
* Group travel
* Other travel-related products and services

Certain services available through BookingBFF are provided by independent third-party travel suppliers.

These suppliers may include airlines, hotels, cruise lines, tour operators, transportation companies, rental companies, activity providers, wholesalers, and other travel providers.

When you purchase a travel service, the applicable supplier’s own terms, conditions, cancellation policies, restrictions, and rules may also apply.

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## 2. BOOKINGBFF’S ROLE

Unless expressly stated otherwise, BookingBFF acts as an intermediary or booking agent connecting customers with independent travel suppliers.

BookingBFF does not own, operate, control, or manage airlines, hotels, cruise ships, rental vehicles, tours, transportation companies, or other independent travel suppliers.

The travel supplier is responsible for providing the actual travel service purchased by the customer.

Accordingly, the customer’s agreement for the actual travel service may be directly with the applicable travel supplier.

BookingBFF will make reasonable efforts to assist customers with their reservations and travel arrangements; however, BookingBFF cannot guarantee the performance, availability, quality, safety, schedule, or operation of services provided by independent suppliers.

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## 3. ACCEPTANCE OF TERMS

By using BookingBFF.com or purchasing travel services through BookingBFF, you agree to:

1. Provide truthful and accurate information.
2. Review all booking information before payment.
3. Pay all applicable charges by the required deadlines.
4. Review supplier cancellation and change policies.
5. Obtain all required travel documents.
6. Follow applicable laws and regulations.
7. Follow the rules and policies of applicable travel suppliers.
8. Accept responsibility for the travelers included in your reservation.

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## 4. RESERVATIONS AND CONFIRMATIONS

Submitting a booking request does not necessarily guarantee that a reservation will be available or confirmed.

A reservation becomes confirmed only after the applicable supplier accepts the reservation and any required payment has been successfully processed.

Customers should carefully review their confirmation immediately after receiving it.

Customers are responsible for verifying:

* Traveler names
* Travel dates
* Destinations
* Departure and arrival information
* Hotel or accommodation details
* Room type
* Transportation details
* Activities and excursions
* Payment amounts
* Cancellation deadlines
* Any special conditions

Any error should be reported to BookingBFF as soon as reasonably possible.

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## 5. PRICING

Prices displayed on BookingBFF.com may change until a reservation is confirmed.

Prices may be affected by availability, taxes, fees, supplier pricing, currency fluctuations, promotions, and other factors.

Depending on the booking, additional charges may apply, including:

* Taxes
* Resort or destination fees
* Baggage fees
* Transportation fees
* Booking fees
* Supplier fees
* Cancellation fees
* Change fees
* Other charges imposed by the applicable supplier

Where applicable, additional charges will be disclosed before or during the booking process.

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## 6. PAYMENTS

Payment requirements vary depending on the travel service being purchased.

A supplier may require:

* A deposit;
* Partial payment;
* Full payment at booking; or
* Final payment by a specified deadline.

Customers are responsible for making all required payments by the applicable deadlines.

Failure to make a required payment may result in cancellation of the reservation and the loss of deposits or other amounts, subject to the applicable supplier’s policies.

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## 7. CANCELLATIONS AND REFUNDS

Cancellation policies vary by supplier, reservation type, destination, rate, fare, package, and other circumstances.

Some reservations may be:

* Fully refundable;
* Partially refundable;
* Subject to cancellation fees; or
* Completely non-refundable.

Customers should review the cancellation terms applicable to their specific reservation before completing the purchase.

If a customer requests cancellation, BookingBFF will submit or process the cancellation according to the applicable supplier’s rules.

BookingBFF cannot guarantee that a refund will be available.

Where a supplier approves a refund, the timing of the refund may depend upon the supplier and payment processor.

BookingBFF is not responsible for delays caused by a supplier or payment processor in issuing an approved refund.

Any BookingBFF service fees specifically identified as non-refundable will remain non-refundable to the extent permitted by applicable law.

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## 8. CHANGES TO RESERVATIONS

Requests to change a reservation may be subject to availability, supplier approval, fare differences, change fees, administrative charges, or other restrictions.

Changes may include:

* Travel dates
* Traveler names
* Destinations
* Flights
* Hotels
* Room types
* Transportation
* Tours
* Activities
* Other reservation details

BookingBFF cannot guarantee that requested changes will be available.

Customers are responsible for applicable charges associated with requested changes unless otherwise stated.

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## 9. TRAVEL DOCUMENTS

Travelers are responsible for obtaining all documents required for their trip.

Depending on the destination, travelers may require:

* A valid passport
* Visa or travel authorization
* Government-issued identification
* Transit documentation
* Entry permits
* Proof of required vaccinations
* Other documentation

Travel requirements can change without notice.

Customers are responsible for verifying current requirements with the appropriate government authorities, embassies, consulates, airlines, and other applicable authorities.

BookingBFF is not responsible for denied boarding, denied entry, missed travel, or other losses resulting from a customer’s failure to obtain required documentation.

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## 10. TRAVEL SUPPLIERS

Travel services arranged through BookingBFF may be provided by independent third parties.

BookingBFF does not control the operations of independent travel suppliers.

Accordingly, BookingBFF is not responsible for the acts or omissions of third-party suppliers, including:

* Flight delays
* Flight cancellations
* Hotel problems
* Cruise interruptions
* Transportation delays
* Tour cancellations
* Schedule changes
* Overbooking
* Lost or damaged baggage
* Changes in accommodations
* Supplier service failures
* Weather-related disruptions
* Other circumstances beyond BookingBFF’s reasonable control

Customers may be required to comply with the supplier’s own terms and conditions.

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## 11. TRAVEL INTERRUPTIONS AND UNFORESEEN EVENTS

Travel may be affected by events outside of BookingBFF’s control.

These events may include:

* Severe weather
* Hurricanes
* Floods
* Natural disasters
* Pandemics or public health emergencies
* Government actions
* Border closures
* Civil unrest
* War
* Terrorism
* Transportation strikes
* Labor disputes
* Mechanical failures
* Security events
* Other unforeseen circumstances

BookingBFF will make reasonable efforts to assist customers when appropriate, but cannot guarantee alternative arrangements, refunds, compensation, or reimbursement unless provided by the applicable supplier or required by law.

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## 12. TRAVEL INSURANCE

BookingBFF strongly encourages customers to consider appropriate travel protection or travel insurance before traveling.

Travel insurance may provide coverage for certain eligible circumstances, such as trip cancellation, trip interruption, medical emergencies, baggage loss, or travel delays.

Travel insurance is not automatically included with every booking.

Customers should carefully review any insurance policy before purchasing it, including its coverage, exclusions, limitations, eligibility requirements, and claims procedures.

BookingBFF does not guarantee that any particular claim will be approved by an insurer.

Where travel insurance is offered through BookingBFF, applicable insurance disclosures and supplier or insurer terms will apply.

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## 13. SPECIAL REQUESTS

BookingBFF may submit special requests to travel suppliers on behalf of customers.

Examples include:

* Accessibility accommodations
* Dietary requests
* Connecting rooms
* Room preferences
* Seating requests
* Mobility assistance
* Other special accommodations

Special requests are subject to availability and are not guaranteed unless expressly confirmed in writing by the applicable supplier.

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## 14. CUSTOMER RESPONSIBILITIES

Customers are responsible for:

* Providing accurate traveler information.
* Reviewing all booking confirmations.
* Meeting payment deadlines.
* Arriving at airports, ports, hotels, and departure locations on time.
* Maintaining valid travel documentation.
* Following supplier rules.
* Following applicable laws.
* Providing accurate contact information.
* Notifying BookingBFF of errors as soon as possible.
* Understanding applicable cancellation and change policies.

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## 15. WEBSITE USE

You agree to use BookingBFF.com only for lawful purposes.

You may not:

* Use the website for fraudulent purposes.
* Provide false information.
* Attempt unauthorized access to our systems.
* Interfere with website operations.
* Use automated systems to abuse or overload the website.
* Attempt to obtain travel services through fraudulent means.
* Copy, reproduce, distribute, or commercially exploit website content without permission.

BookingBFF reserves the right to suspend or terminate access to the website where appropriate.

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## 16. WEBSITE INFORMATION

BookingBFF makes reasonable efforts to provide accurate information on the website.

However, travel information may change frequently.

Prices, availability, schedules, descriptions, photographs, amenities, policies, and other information may change without notice.

BookingBFF does not guarantee that all website information will always be complete, accurate, or current.

If an obvious pricing or booking error occurs, BookingBFF reserves the right to correct the error and, where permitted, offer the customer the option to proceed at the corrected price or cancel the affected reservation.

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## 17. INTELLECTUAL PROPERTY

All content appearing on BookingBFF.com, including logos, trademarks, graphics, text, photographs, designs, videos, software, and other materials, is owned by or licensed to BookingBFF unless otherwise indicated.

You may not reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission.

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## 18. PRIVACY

Your use of BookingBFF.com is also subject to our Privacy Policy.

Our Privacy Policy explains how information submitted through the website may be collected, used, stored, and processed.

By using BookingBFF.com, you acknowledge that you have reviewed the applicable Privacy Policy.

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## 19. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, BookingBFF shall not be liable for losses, damages, expenses, injuries, delays, cancellations, disappointments, or other claims arising from the acts or omissions of independent third-party travel suppliers.

This includes, without limitation, airlines, hotels, cruise lines, tour operators, transportation providers, rental companies, activity providers, and other travel suppliers.

BookingBFF shall not be responsible for circumstances beyond its reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

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## 20. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless BookingBFF, its owners, employees, contractors, agents, and representatives from claims, liabilities, damages, losses, costs, and expenses arising from:

* Your violation of these Terms;
* Your misuse of BookingBFF.com;
* Your violation of applicable laws;
* Fraudulent or unauthorized activity;
* Your conduct during travel; or
* Information you knowingly or negligently provide that causes loss or damage.

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## 21. FORCE MAJEURE

BookingBFF shall not be responsible for failure or delay caused by circumstances beyond its reasonable control.

Such circumstances may include natural disasters, severe weather, governmental actions, war, terrorism, civil unrest, labor disputes, transportation interruptions, pandemics, technical failures, or other extraordinary circumstances.

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## 22. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the **State of South Carolina**, except to the extent that applicable law requires otherwise.

Any dispute arising from these Terms or your use of BookingBFF.com shall be handled in a court or other forum having appropriate jurisdiction.

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## 23. CHANGES TO THESE TERMS

BookingBFF reserves the right to modify or update these Terms at any time.

Updated Terms will become effective when posted on BookingBFF.com unless otherwise required by applicable law.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

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## 24. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in effect.

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## 25. ENTIRE AGREEMENT

These Terms, together with the BookingBFF Privacy Policy and any applicable supplier terms, booking conditions, payment policies, and other policies referenced on the website, constitute the agreement governing your use of BookingBFF.com and the services provided through the website.

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## 26. CONTACT BOOKINGBFF

Questions regarding these Terms, reservations, or BookingBFF services may be directed to:

**BookingBFF.com**

**Website:** BookingBFF.com

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# CUSTOMER ACKNOWLEDGMENT

By accessing BookingBFF.com, submitting a booking request, making a reservation, or submitting payment for travel services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and any applicable terms and conditions imposed by the travel supplier providing your travel services.